Are you awesome, or what?

“Awesome” = a star performer who’s passionate about making a difference, and helping others go beyond their full potential.

Customer Success Manager

Are you the type of person that wants to make an impact on those around you?

Are you a motivated self-starter who’s results-focused and looking for an amazing career journey with one of the coolest tech companies in SE Asia?

Do you have experience and enjoy the responsibility/flexibility of working from home?

If your answer to the questions above is a resounding “YES!” then, you’ve got what it takes to be on the Prosperna Team!

What You’ll Do

  • Design and implement strategic project plans to ensure the successful implementation and adoption of the Prosperna software platform.
  • Achieve customer onboarding, adoption and retention targets.
  • Manage a portfolio of accounts to achieve long term success.
  • Identify and align customer’s objectives with the proper use of the Prosperna software platform.
  • Execute and document activities in the company’s Project Management and CRM.
  • Present onboarding, adoption and retention reports and realistic forecasts to the management team.
  • Identify emerging customer needs and market shifts to improve product features.
  • Act as the point of contact and handle customer’s individual needs.

What We’re Looking For

  • A great communicator who knows how to build confident customer relationships. Consistently meeting or exceeding targets.
  • Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization.
  • Strong business and eCommerce technology sense.
  • Keen sense and attention to detail.
  • An ability to deliver projects and answer inquiries on time.

Interested?

Send in your CV and tell us a little something about yourself today!